A family business, Secrets d'Eden is also a corporate citizen that places the principles of honesty and transparency at the heart of its daily actions. We are convinced that the foundations of a solid and lasting relationship with you are based on trust and mutual interest. We attach paramount importance to protecting and respecting what you hold most precious, namely your privacy and your choices. In accordance with Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46 / EC (general data protection regulation or GDPR), we bring you the best guarantees.
Our main commitments
Your personal data is subject to confidentiality.
They are used by us and our partners, exclusively at our service.
Your personal data are never resold to third parties.
Your personal data is protected.
Your bank details are protected because they are not saved.
The third party refers here, as the General Data Protection Regulation indicates in its article 4 as “a natural or legal person, a public authority, a service or an organization other than the data subject, the controller, the processor and the persons, who come under the direct authority of the controller or the processor, are authorized to process personal data ”.
EUROPEAN PROVISIONS - 2016 / 679 Regulation on the protection of individuals with regard to the processing of personal data and the free movement of such data, repealing Directive 95 / 46 / EC.
FRENCH PROVISIONS - Law 78-17 6 January 1978 relating to data, files and freedoms that makes the CNIL, National Commission of Computing and Freedoms, the regulator of personal data in France.
What is personal data?
The General Data Protection Regulation defines, in Article 4, personal data as any information relating to an identified or identifiable natural person, knowing that an “identifiable natural person” is deemed to be a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more specific elements specific to its physical identity, physiological, genetic, psychological, economic, cultural or social.
Why do we collect/receive personal data?
The collection or reception of personal data is always justified by the services we provide to you. We collect personal data from you, or receive it from you, through our website, our questionnaires, pages devoted to the products or brands that we offer, or even social networks. In certain cases, when you proceed to create your account or when you buy products on or in store and when you contact us, you directly communicate to us the personal data necessary to process your request. In other cases, we collect personal data, using cookies to understand how you use our website, or through partners who work for our service. Our partners are, for example, subcontractors and people who, placed under our authority, are in charge of the execution, processing, management and payment of orders.
When we collect personal data, we mark the required fields with an asterisk. These data are essential for the performance of the contract we have concluded with you (sending the goods you have purchased on our website and providing information on the follow-up of your order), for providing the service you have given us requested (sending newsletters), compliance with legal obligations (invoicing). If you do not complete the fields marked with an asterisk, our ability to offer you the products and services concerned will be directly and negatively impacted.
How do we protect your personal data?
We attach paramount importance to the respect and protection of your personal data. In this sense, WE TAKE ALL NECESSARY PRECAUTIONS AND UNDERTAKE TO NEVER SELL TO THIRD PARTIES THE PERSONAL DATA THAT YOU PROVIDE TO US. Upon receipt of your data, we apply strict security procedures and measures that prevent unauthorized access. For the protection of your personal data to be optimal on the Internet, we have made our website as secure as possible, hence the “https” url and the TLS Transport Layer Security encoding. These measures, added to our collaboration with certified organizations such as Stripe, also allow us to effectively protect your banking data. In this sense, WE NEVER SAVE YOUR BANKING DATA. For more details on the protection of your banking data, you can consult the certifications of Stripe online.
How long do we keep your personal data?
We keep your personal data only for the time necessary to achieve the purpose for which we hold this data, that is to say in order to meet your needs (creating an account, ordering products, making contact with our services) and your requests (request for information or subscription to the newsletter), as well as to fulfill our legal obligations (invoicing).
When the use of your personal data is no longer justified or when you have expressed your desire to delete your personal data, we erase them from our systems and our files and anonymize them so that any identification becomes impossible.
What are your rights to your personal data?
THE RIGHT OF RECTIFICATION - Article 16 of the GDPR
You have the right to obtain, as soon as possible, the rectification of personal data concerning you which are inaccurate. In particular, you have the right to have your incomplete personal data completed, including by providing a supplementary declaration.
THE RIGHT TO ERASURE - Article 17 of the GDPR
You have the right to obtain the erasure, as soon as possible, of personal data concerning you. This right is not absolute and applies under the conditions defined by the General Data Protection Regulation. We may be obliged to keep your personal data, as stated in the General Data Protection Regulation, for legal or legitimate reasons (compliance with your legal obligations or finding, exercising or defending our rights in court) .
THE RIGHT TO OBJECT TO PROSPECTION - Article 21 of the GDPR
You have the right to object at any time, for reasons relating to your particular situation, to the processing of your personal data. In this case, we no longer process your personal data unless legal and legitimate grounds prevail. When your personal data are processed for commercial purposes, you have the right to object at any time to the processing of your data for these purposes. When you do, your personal data are no longer processed for these purposes.
How to delete or modify your personal data?
To rectify or erase your personal data, you can do so by contacting our Customer Service by email, at firstname.lastname@example.org or by post, at the following address:
Customer service - Personal data
Secrets of Eden LTD
9 rue du passeur de Boulogne,
92130 Issy-les-Moulineaux, France
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